MMG PROTECTION PLAN (MPP) TERM & CONDITIONS
Mobile&Tablet
1. Product must be purchase from under MMG Distribution Sdn Bhd.
2. Mobile phone found with any or all the following condition are not eligible for the insurance claim:-
- Water/liquid damaged
- Unauthorized dismantled
- Key part or accessory of the phone missing
3. Any of the above condition found / detected during technical inspection and will deemed to void the insurance policy and shall not proceed with claim requested.
4. One phone can claim one (1) time only, after claim the phone can't purchase again for screen protection, extended warranty,
accidental damageand water damage warranty.
5. Conditions are not covered by the warranty:-
- Any modification, disassembly, and repair without the official brand after-sales shop of the mobile phone (subject to the repair order and official repair records)
- Damage that was caused by accidental or human related actions. Such as: liquid ingress, drop damage, excessive extrusion, deformation of the main board, etc.
- Equipment failures caused by the system, such as virus intrusion, flashing:
- The warranty certification does not match the product equipment model or the warranty certificate gas been altered;
- The equipment tamper-evident label is torn off or damaged, which is unclear and unrecognizable